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Sefton Council support during COVID 19

If you need help for you or your household, we recommend that you call Sefton Council on 0345 140 0845 or fill in our online form to ask for the support you need and to get advice on where else you may be able to access information and help.

Key contacts:

Help to Claim (Universal Credit application): 0800 144 8 444

General advice: 0344 493 0012 (Mon to Thurs 9.30am – 1.30pm)

Debt Advice: 0300 330 1196 

 

Covid-19: important information 

Our One Stop shops are closed during the Covid-19 pandemic.

We are also experiencing an extremely high volume of calls to our Contact Centre during Covid-19, if you call, you may face long delays. There are alternative ways for you to get information during these difficult and challenging times:

  • Stay up to date with changes to council services at our Community updates webpage
  • Volunteer to help vulnerable residents in Sefton here
  • Access a range of Council service online 

Sefton Carers

Updated: 24/03/20 - Sefton Carers Centre will continue to be available to support carers whilst maintaining the government's advice to help control the spread of COVID-19. Therefore, all contact with the centre must be made via telephone on 0151 288 6060 or by email: help@carers.sefton.gov.uk

 

Citizens advice

Call our national phone line

You can contact an adviser through our national phone service, Adviceline:

Adviceline: 03444 111 444

Text relay: 03444 111 445

 

 

 

Family and well-being centres

  Covid-19: important information

As from Monday, March 23, we will be further rationalising delivery of services from buildings. As such the following buildings will be open: Marie Clarke Family Wellbeing Centre (South Locality); Netherton Family Wellbeing Centre (Central Locality) and Talbot Street Family Wellbeing Centre (North Locality). In addition, all group based non-essential activities in the Sefton Family Wellbeing Centres for the next month. This is to help support the Government’s delay phase of the COVID-19 response.

Marie Clarke family and well-being centre

Linacre Lane
Bootle
L20 5AQ

 0151 330 5260

Netherton Family and wee-being centre

Magdalen Square
Netherton
Bootle
L30 5QH

0151 282 1405

Talbot Street family and well-being centre

St Andrews Place
Southport
PR8 1HR

01704 534975

 

LOCAL FOOD BANKS

If you need help from a food bank, the quickest way is to telephone 0151 933 1300, this number applies to all food banks

 

St Leonards Youth and Community Centre

60 Peel Street, Bootle

Tuesday 11am - 2pm

Friday 10.30am – 2.30pm

 

Waterloo Town Hall

Great Georges Road, Waterloo

Monday 1pm – 3pm

Thursday 1pm – 3pm

Friday 1pm – 3pm

 

 

Maghull Methodist Church

Liverpool North, Maghull

Tuesday 10am – 12pm

 

Linacre Mission

Linacre Road, Litherland

Friday 11am – 2pm

 

Lakeside

Marine drive, Southport

Monday 1pm - 3pm

Wednesday 1pm - 3pm

Friday 12pm – 3pm

 

St Oswald’s Church Centre

Ronald Ross Avenue, Netherton

Thursday 11am – 2pm

 

L30 Centre

Stonyfield, Netherton

Monday 11am – 2pm

 

www.autism.org.uk – National Autistic Society

 

www.gingerbread.org.uk – Support for single parents

 

youngminds.org.uk - Provide information for children, young people, parents and professionals working with young people and deals with all aspects of mental health

 

www.mind.org.uk – information on all child and adolescent mental health problems

 

www.childrenssociety.org.uk – Well –being

 

www.seftonyouth.co.uk – Mental health and well – being

 

www.youthinmind.co.uk – information for young people, parents and professionals

 

www.thinkyouknow.co.uk – Great advice to keep children safe whilst using the internet

 

www.ceop.police.uk – Child exploitation and online protection

 

www.cerebra.org.uk – Working wonders for children with brain conditions

 

www.contact.org.uk – Advice and support for families with disabled children

 

www.parenting2000.org.uk – emotional and practical support and guidance for children, young people and families

 

www.swaca.com – Sefton’s women and childrens aid

 

 

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