Sefton Council support during COVID 19
If you need help for you or your household, we recommend that you call Sefton Council on 0345 140 0845 or fill in our online form to ask for the support you need and to get advice on where else you may be able to access information and help.
Key contacts:
Help to Claim (Universal Credit application): 0800 144 8 444
General advice: 0344 493 0012 (Mon to Thurs 9.30am – 1.30pm)
Debt Advice: 0300 330 1196
Covid-19: important information
Our One Stop shops are closed during the Covid-19 pandemic.
We are also experiencing an extremely high volume of calls to our Contact Centre during Covid-19, if you call, you may face long delays. There are alternative ways for you to get information during these difficult and challenging times:
Sefton Carers
Updated: 24/03/20 - Sefton Carers Centre will continue to be available to support carers whilst maintaining the government's advice to help control the spread of COVID-19. Therefore, all contact with the centre must be made via telephone on 0151 288 6060 or by email: help@carers.sefton.gov.uk
Citizens advice
Call our national phone line
You can contact an adviser through our national phone service, Adviceline:
Adviceline: 03444 111 444
Text relay: 03444 111 445
Family and well-being centres
Covid-19: important information
As from Monday, March 23, we will be further rationalising delivery of services from buildings. As such the following buildings will be open: Marie Clarke Family Wellbeing Centre (South Locality); Netherton Family Wellbeing Centre (Central Locality) and Talbot Street Family Wellbeing Centre (North Locality). In addition, all group based non-essential activities in the Sefton Family Wellbeing Centres for the next month. This is to help support the Government’s delay phase of the COVID-19 response.
Marie Clarke family and well-being centre
Linacre Lane
Bootle
L20 5AQ
0151 330 5260
Netherton Family and wee-being centre
Magdalen Square
Netherton
Bootle
L30 5QH
0151 282 1405
Talbot Street family and well-being centre
St Andrews Place
Southport
PR8 1HR
01704 534975
LOCAL FOOD BANKS
If you need help from a food bank, the quickest way is to telephone 0151 933 1300, this number applies to all food banks
St Leonards Youth and Community Centre
60 Peel Street, Bootle
Tuesday 11am - 2pm
Friday 10.30am – 2.30pm
Waterloo Town Hall
Great Georges Road, Waterloo
Monday 1pm – 3pm
Thursday 1pm – 3pm
Friday 1pm – 3pm
Maghull Methodist Church
Liverpool North, Maghull
Tuesday 10am – 12pm
Linacre Mission
Linacre Road, Litherland
Friday 11am – 2pm
Lakeside
Marine drive, Southport
Monday 1pm - 3pm
Wednesday 1pm - 3pm
Friday 12pm – 3pm
St Oswald’s Church Centre
Ronald Ross Avenue, Netherton
Thursday 11am – 2pm
L30 Centre
Stonyfield, Netherton
Monday 11am – 2pm
www.autism.org.uk – National Autistic Society
www.gingerbread.org.uk – Support for single parents
youngminds.org.uk - Provide information for children, young people, parents and professionals working with young people and deals with all aspects of mental health
www.mind.org.uk – information on all child and adolescent mental health problems
www.childrenssociety.org.uk – Well –being
www.seftonyouth.co.uk – Mental health and well – being
www.youthinmind.co.uk – information for young people, parents and professionals
www.thinkyouknow.co.uk – Great advice to keep children safe whilst using the internet
www.ceop.police.uk – Child exploitation and online protection
www.cerebra.org.uk – Working wonders for children with brain conditions
www.contact.org.uk – Advice and support for families with disabled children
www.parenting2000.org.uk – emotional and practical support and guidance for children, young people and families
www.swaca.com – Sefton’s women and childrens aid